em·pa·thy: the ability to understand and share the feelings of another (so you can deliver great and high-value work!)
We’ll spend the evening diving into the depths of how empathy is used and applied in our line of work. While some of us are great at the pragmatic parts of UX, such as reducing clicks, and streamlining navigation… how about making users feel happy?
In partnership with IXDA and other Design groups, this event will be hosted and sponsored by Atlassian in downtown Austin. We will have pizza, beer and wine for attendees:
Speakers and topics include:
UX Research: The Logistics of Building Great User Relationships
Kellie Mecham, Principal User Researcher
Anna Rowe, User Experience Research and Design, SolarWinds
Anna and Kellie will focus on practical logistics that support relationship building including: how to find enterprise users (and non-users with domain knowledge!), how to motivate and reward participation, how and why to build a database of research participants, how to collect feedback from users, and how to leave users wanting more (creating stickiness in the relationship).
If you have specific questions about the “practical logistics” in your organization, please email Anna ([email protected]) or Kellie ([email protected]) ahead of time, and we’ll do our best to answer them in our talk.
Internal Stakeholders & Influencers – What they Value from UX Design
Robb Bush, Vice President of Design, ONE Network Enterprises
UX Tools for Empathy
Jonathan Lewis, UX Director, Handsome